We are a young, fun, dynamic and GROWING agency full of possibilities with little or no company politics. Our mandate is to interact intelligent, innovative and hardworking human beings who are organized for a undertaking and favour to be phase of constructing some thing EXTRAORDINARY.
ROLE OVERVIEW
Regional Managers are accountable for the superb operation of a number eating places inside a specific area. Hungry Lion Regional Managers are hands-on and in charge for accomplishing income percentage, purchaser satisfaction, labor and income targets, and operational effectivity and excellence, inside preferred working tactics and corporation insurance policies and guidelines.
This function requires widespread driving/travel to eating places throughout the NCape/Free State.
DUTIES
People management
Manage the overall performance of department managers thru month-to-month opinions to make sure environment friendly department operations. Demonstrate operational excellence by way of enabling and upgrading department managers to use the Profit and Loss Statement. Provide clear education on the implementation of the company popular archives (operational requirements and processes).
Ensure succession plans are formulated and applied in the place of responsibility. Work intently with the HR branch and information department managers to make certain most suitable department staffing, following prescribed HR procedures and policies. Drive a lifestyle of overall performance management, reward and attention and teaching and mentoring. Drive teamwork through encouraging the sharing of exceptional practices between specific branches and making sure that operational sources are shared.
Increased profitability
Actively power accelerated monetary profitability thru analysis, reporting and motion planning.
Manage value manipulate in accordance with employer policies and methods by means of directing the things to do of managers to attain aims positioned on controllable items, to maximize sales, operational effectivity and profitability. Drive labour productiveness by means of making sure right use of the scheduling and timekeeping device to reveal quintessential parameters such as beyond regular time and absenteeism and provoke corrective motion the place necessary. Manage sales and enterprise growth.
Ensure product and tools excellent stays constant to make certain most efficient sales.
Ensure advertising and promotional initiatives are implemented. Obtain administration remarks from dashboard record analyses to devise motion plans.
Customer satisfaction
Understand and analyse the patron pride reviews and furnish clear training to department managers on how to enhance purchaser satisfaction. Ensure that coaching plans are in location and up to date to facilitate the shipping of provider excellence inside the operational environment. Coach department managers to layout suitable motion plans to tackle company trendy audit effects in order to enhance carrier delivery. Ensure extremely good carrier requirements are maintained and increased in the region.
Understand and put in force the Brand Standard Record for purchaser delight to all branches inside the accountable region. Business Procedure Risk Management and Compliance Assurance
Ensure full and strict adherence to fitness and security standards. Support the implementation of all health, security and hazard necessities (including protection and alarm) in the place in accordance to the statutory necessities of the Occupational Health and Safety Act. Ensure ordinary assessment of restaurant cleanliness and sanitation. Stay on pinnacle of serious instances or troubles that ought to lead to felony motion and mitigate risk. Ensure inner safety is maintained at a most degree in accordance with employer insurance policies and procedures. Ensure compliance with money managing and banking procedures.
Ensures shop administration is conscious of business enterprise insurance policies and tactics and implements organisation packages initiated through a number departments. Conduct hearings, symbolize the organisation at the KVBA and different 1st line IR aid in the region.
REQUIREMENTS
Grade 12.
5 years of trip in managing more than a few restaurants/branches in the Quick Service Restaurant industry.
Valid driver’s license.
Good expertise of:
Basic monetary ie gross earnings boom principles.
Quick Service Restaurant (QSR) commercial enterprise principles.
Marketing requirements and principles.
Employment Relations
Business administration qualification preferred.
POWERS
Decide and begin action.
Guidance and supervision.
Analyze and interpret.
Formulation of techniques and concepts.
Planning and organizing.
Follow directions and procedures.
Dealing with strain and setbacks.
Relatives and networks.
Convince and influence.
Adapting and responding to change.
Entrepreneurial and business thinking.
HOW TO APPLY
How do I send an e-mail to Hungry Lion head office?
Please electronic email us at talktous@hungrylion.co.za or ship us a message on our WhatsApp traces describing your grievance the usage of the numbers under particular to your c… Thank you for your activity in Hungry Lion! Applying for a job is HUGE! Follow these steps to apply: 1.
CLOSING DATE : 28 September 2023